Excessive Gas Bill
Our current gas bill showed our gas usage at 10,000+ MJ yet the average 4 person household in NSW is 4000 MJ. We have a baby and a toddler, so 2 adults and 2 infants, so this is impossible. We also have barely used gas over the summer/spring period until last week (our quarter bill would normally be $150 maximum). We paid the previous bill from 8 November to 5 February but would now like a refund / credit as this was far too high for our usage – please advise how we do this – $ 309.82 We will not be paying the current bill for 6 February to 6 May as it is even higher even though the only gas appliance we use is a stove top and we use it once a day for 20 minutes – $ 336.56 We know the bill is based on an actual meter reading so clearly there is a gas leak or the meter is faulty or a technical issue we need fixed asap – the estimated bill on our online usage tracker on our account for the next 3 months is $ 596.97 so that will be double the current faulty record of usage AGL have told me on the phone its not their problem and I need a plumber myself to check it.
