Have your say - payment due for balance reminders
Life is hectic and sometimes things slip through the net. If that happens, and you haven't made a payment to us, we want to let you know before it becomes overdue so you don't have any interruption to your services. Here's a quick run down of what to expect 1. Your usual payment has passed This month's bill has been sent and your payment date has passed but we haven't received a payment yet 2. Proactive SMS Around 5 days before your new bill becomes available we'll send you an SMS as a gentle reminder we haven't received this months payment and let you know the easiest way to pay... 3. Channel of choice ... you can make a payment through your channel of choice 4. You're back on track After you've made your payment, you'll get your payment receipt and that's it!
