Compare electricity and gas plans
AGL Basics is an ongoing energy plan with variable rates and no exit fees. So you can stay on this plan as long as you like and don’t have to think about renewing every year. Plus, enjoy up to $100 (GST incl.) in credits when you join online as a new or moving customer. Get a one-off $50 credit (GST incl.) per fuel (electricity and gas) on your first bill when you switch your home energy to us from another supplier or move your home energy with AGL online. If eligible for the new customer credit, this reduces the above annual estimate by $50. You’ll also be eligible for a $15 discount/mth off your internet when combined with AGL energy. Enjoy the freedom and flexibility of no lock-in contract. You've got the power to change your plan at any time. And if you want or need to leave, we don't charge an exit fee. This plan also includes variable rates, which can go up or down, with written notice to you. This energy plan is ongoing so you don’t have to worry about renewing every year. Get bills emailed or posted to you monthly or quarterly, the choice is yours. ebilling is free, easy to manage and good for the planet. Traditional paper bills are also available. Our electricity plans feature a solar feed-in tariff for eligible customers. If you generate more power from your solar panels than you consume on this plan, you’ll get a 5c/kWh feed-in tariff. Residential solar feed-in tariffs are not subject to GST. These tariffs can change from time to time. If they do, we’ll notify you no later than your next bill after the change. Maximum system capacity and eligibility criteria apply. See full conditions for details. Support projects that genuinely reduce emissions by adding Carbon Neutral, for an extra $1.50 a week. That's $1 for electricity and $0.50 for gas, or $1.50 when you sign up for both (GST incl.). Take advantage of discounts and offers from some of Australia's biggest brands. Whether it's savings on everyday shopping or buying that something special, AGL Rewards is the home of great deals just for you. Visit our online Help and Support page, call, chat or connect over the app. There’s lots of ways to reach us when you need us.Excessive Gas Bill
Our current gas bill showed our gas usage at 10,000+ MJ yet the average 4 person household in NSW is 4000 MJ. We have a baby and a toddler, so 2 adults and 2 infants, so this is impossible. We also have barely used gas over the summer/spring period until last week (our quarter bill would normally be $150 maximum). We paid the previous bill from 8 November to 5 February but would now like a refund / credit as this was far too high for our usage – please advise how we do this – $ 309.82 We will not be paying the current bill for 6 February to 6 May as it is even higher even though the only gas appliance we use is a stove top and we use it once a day for 20 minutes – $ 336.56 We know the bill is based on an actual meter reading so clearly there is a gas leak or the meter is faulty or a technical issue we need fixed asap – the estimated bill on our online usage tracker on our account for the next 3 months is $ 596.97 so that will be double the current faulty record of usage AGL have told me on the phone its not their problem and I need a plumber myself to check it.
