Routing Fax Numbers

Once porting is complete

• Access the XMedius Online portal
  • Click Child accounts > Management
  • Find the correct tenant
  • Choose More Actions > Users
    • Search to determine if inbound routing email address has been added as a user
      • If inbound routing email has not been added:
        • Click Add User
          • Add Username (no spaces)
          • Add Email address
          • Enable Password should be unchecked
          • Save
  • Return to main tenant
  • Choose More Actions > XM Fax > Numbers
    • Search for the correct fax number and click Edit
      • Within Assigned users, add the inbound routing email address and Update